Home Services Associate (00204) Oakland, California

Home Service Associate is an entry-level role, it is an essential role to the success of our business. The primary responsibility of the Home Services group is the stewardship of newly acquired, occupied and vacant homes within Oakland and Antioch. The Home Service Associate makes initial contact with homes upon acquisition, after rehab and construction, and occupied homes, as well as assists in marketing the homes.

Home Service Associates work independently to ensure the protection of homes within our inventory. You'll visit 15 to 20 locations per day, maintaining vacant, ready-to-show homes and marketing signage and connecting with neighbors around each home. Additionally, Home Service Associates are required to conduct full interior and exterior property inspections of our existing inventory of occupied homes. Home Service Associates work quickly as a "first response" with other departments when issues arise that negatively impact a home to maintain product excellence. The successful candidate will need to be comfortable maintaining a flexible and nimble work schedule as no one day is like another because the needs of the business and day can shift on a moment’s notice.

Based in Oakland, CA, Waypoint Homes is Reinventing Renting™ by providing quality homes, great customer service, and rewarding leases that offer valuable benefits to our residents. Waypoint Homes’ mission is to be recognized as the leading brand in the emerging single family rental industry. Founded in 2008, Waypoint Homes has matured into a sector pioneer with a long-term focus on creating a superior brand in top markets across the U.S. Waypoint currently owns and manages thousands of homes in seven states and is rapidly expanding nationwide.

Requirements:

• Experience in real estate industry, construction and/or property maintenance
• Must have valid driver's license and reliable transportation
• Strong verbal and written communication skills
• Aptitude with computers and internet
• Ability to work well from a mobile office using GPS, and electronic tools (iPad, Salesforce CRM software) to communicate with others in the organization
• Must have an eye for detail in physical inspections to uphold Waypoint standards for rental home aesthetics
• Ability to execute persistent follow-up and follow-through on verbal commitments, and possess the ability to multitask
• Basic math skills


Skills and Abilities: 

• Strong verbal and written communication skills
• Aptitude with computers and internet
• Ability to work well using mobile office electronic tools to communicate with others in the organization
• Basic math skills
• Must have an eye for detail in physical inspections to uphold company standards
• Minimum of 2 years of experience in real estate industry and/or legal negotiations