Community Outreach Coordinator (3229BR) Columbus, Ohio

Job Summary

Serve as a vital link between Molina Healthcare and the community by creating brand awareness and opportunities for Molina through grass root and community-based efforts.  Implement the community outreach and growth strategy to achieve the marketing and retention goals of Molina and to further the efforts to reach HEDIS scores and State rewards (CAHPS) bonus structure.

Essential Functions

• Create opportunities in the community with co-sponsored forums, events and presentations to reach and educate the community on Molina Healthcare programs, in order to build enrollment.
• Prepare a budget for area events to include event giveaways and material needs, event resource requirements, and other expenses.
• May assist or conduct new member orientations for Molina Healthcare members.
• Responsible for initiating events in addition to identifying resources connected to community outreach programs that support Molina’s core values
• Represent service area at meetings and conferences as required.
• Provide weekly activity and other reports as required by management and contract standards.
• Responsible for meeting monthly, quarterly, and annual goals as established by management.
• Maintain professionalism and punctuality in keeping with the standards of Molina.
• Maintains and builds existing relationships with community leaders, community based organizations, churches, schools, daycares, etc.
• Attend all required meetings and training programs.
• Delivers presentations, attends meetings and distributes educational materials to both members and potential members.
• Attends scheduled events per quarter as agreed and outlined via the Department Plans. Monthly visits to all Departments of Health, Federally Qualified Health Centers (FQHC), Rural Health Centers (RHC) and clinics within assigned territory.
• Measure & track results through score carding and identify root causes that will enable assigned membership targets to be met within assigned territory.
• Ability to utilize sound judgment and independent thinking
• Ability to handle multiple tasks with minimal supervision 
• Ability to work effectively with all levels of administrative and professional personnel and to creatively anticipate and solve problems
• Local travel as required and overnight stays to maximize travel opportunities
• Excellent verbal and written communication skills
• Ability to abide by Molina’s policies
• Ability to maintain attendance to support required quality and quantity of work
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers

Knowledge/Skills/Abilities

• Ability to utilize sound judgment and independent thinking
• Ability to handle multiple tasks with minimal supervision 
• Ability to work effectively with all levels of administrative and professional personnel and to creatively anticipate and solve problems
• Local travel as required and overnight stays to maximize travel opportunities
• Excellent verbal and written communication skills
• Ability to abide by Molina’s policies
• Ability to maintain attendance to support required quality and quantity of work
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers



Required Education: 
Bachelor’s Degree in Marketing or related discipline or equivalent experience. 
                                                                                                           
Required Experience:     
3+ years related experience, exceptional networking and negotiations skills, strong public speaking/presentations skills, ability to work in a fast-paced, team-oriented environment with little supervision.  Previous healthcare marketing and/or grassroots/community outreach experience a plus. Fluency in a second language highly desirable.
                                                                                                                 
Required Licensure/Certification:
                                                                                                                           
 
Preferred Education:
        
Preferred Experience:
Understanding of Health Care Markets including Medicaid and Medicare.
5+ years of outreach experience serving low income populations.
3 - 5 years project management experience, preferably in a health care or outreach setting.
Experience presenting health and wellness topics to influencer and low income audiences.   
Experience in project management or event coordination.
Preferred Licensure/Certification:
State insurance License and Medicare Gorman trained.         
 



State Specific job description:

 

The candidate must reside in Ross, Scioto or Franklin County, Ohio.


To all current Molina employees if you are interested in applying for this position please apply through the intranet job listing. Also, fill out an Employee Transfer Request Form (ETR) and attach it to your profile when applying online.

Molina Healthcare offers competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

To apply, please click here