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Customer Service Coordinator

Customer Service Coordinator (VC4824) Malton, England

Castle Business Support are looking for a full time permanent Customer Service Coordinator to join our client based in Malton, North Yorkshire.

This position is to ensure that all Benchmark orders are managed through the business from order placement to delivery to site. The position mainly deals with the entering of orders onto SAP and liaising with the customers and supplier partners to ensure a smooth project completion.

Requirements :

  • Entering all Benchmark orders onto the SAP system
  • Place orders with Partners and secure production slot in terms of customer project delivery expectations
  • Proactive resolution of customer requirements and customer issue
  • Maintain and develop solid working relationships with Partners, internal departments and external customers.
  • Observance of Benchmark Project Management System (BPMS) procedures.
  • Develop and work toward continuous improvement within the department.
  • Manage the step by step process of the Benchmark orders and their components and manufacturing schedules.
  • Manage systems and processes within the department to create a working platform to simplify the order acceptance to customer order requirements
  • Where necessary take ownership/champion high profile projects
  • Maintaining departmental reports and certain SAP transactions
  • Timely and relevant decisions reached in line with company needs and objectives
  • To develop and progress the business in line with company plans
  • Participation at Benchmark review meetings & Project meetings as required.

 

The Company

  • Dynamic fast paced manufacturing business with continuous growth plans

 

The Benefits:

  • Salary: £20,000
  • Based: Malton
  • Permanent
  • Hours per week: 37.5 hours
  • Reference: VC4824
  • Job Type: Customer Service Coordinator
  • Open plan office, support from line managers.

 

About us:

CASTLE has been established for 50 years providing expert recruitment solutions to the local and wider Yorkshire areas, we have offices in Scarborough and York with 18 specialised staff building trusted partnerships with their clients and candidates. We run a Refer a Friend scheme with shopping voucher rewards for you when they are placed in work – so please recommend a friend to us!

CONTACT:

Kate Spivey Recruitment Consultant – Castle Business Support - kate.spivey@castle-employment.co.uk - 01723 365432 

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