Customer Service (RL9223) Scarborough, England
| Salary: | GBP18000 - GBP20000 per annum |
Come and join an enthusiastic and professional team within our client’s expanding Business, enjoy benefits such as company bonuses, paid leave at Christmas and reduced hours on a Friday. Enjoy working Monday to Friday and receiving excellent training from your new employer. Become highly valued as a member of this closely-knit team and say goodbye to that ‘I’m just another number’ feeling.
The Company;
A well-established Scarborough Business with an excellent track record of providing top quality personal and professional service for their clients. Working with the highest levels of customer service for both externally and internally.
Job Role;
- Input orders into the SAP system, processing and checking details and resolving any issues or queries. Generating and sending order acknowledgements.
- The timely release of order details to the team.
- Handling day-to-day enquiries received regarding customer contracts, products and general administration duties.
- Co-ordinating the delivery of each contract and notifying the customer of the delivery date (and time) by phone/E mail.
- Responding promptly and effectively within agreed KPI’s
- Logging of complaints.
Castle Business Support division are keen to work with or speak to anyone with previous Customer Service, Account Management, Customer Service Administration and SAP experience.
The Benefits:
- Full-time, permanent position
- Monday to Friday – with early finish on a Friday
- £18 - £20K per annum
- Time off at Christmas
- Excellent training programmes provided
- Easily commutable from Scarborough and surrounding areas
- Friendly and hardworking team environment
CONTACT:
Alex Bowman on 01723 365432 or alex.bowman@castle-employment.co.uk