This position is no longer open for applications

Service Co-ordinator

Service Co-ordinator (RL7197) Scarborough, England

Salary: GBP0 - GBP20400 per annum

Castle Business Support are looking for a full time permanent Service Coordinator to join our client based in Scarborough, North Yorkshire. This is an excellent opportunity for someone looking to join an exciting and innovative company. 

 

To be successful in this role you will ideally have experience of working within a similar role in the service industry preferably 2+ years. You will have excellent negotiation and influencing skills, excellent communication and customer service skills and be computer literate. The ideal candidate will have an understanding of the requirements of mechanical and/or electrical engineering and have worked within a similar manufacturing environment. A flexible approach to working hours is essential as is the ability to work well within a team as well as being able to work on own initiative.

The ideal candidate will thrive in a position of responsibility having the opportunity to help us grow quickly. You should be organised and driven, a self-starter and a natural team player.

 

Function :

  • Identify and co-ordinate activities for the Service Schedulers to allocate Service works
  • Forecasting and contract scheduling ensuring maximum workload efficiency's are maintained and meet customers expectations 

 

Requirements :

  • Coordinating all aspects of service contracts, including forward planning of regular maintenance, call-outs and remedial works.
  • Arranging engineer access to customer and third party owned sites.
  • Management of all works to drive through to the point of invoice as efficiently as possible.
  • Liaising with the client on all matters using written and verbal communication as required.
  • Control of relevant documentation including, but not limited to permits, etc.
  • Work closely with all other areas of the business as necessary to meet customer requirements.
  • Working closely with the Contract Manager to meet contact commitments, reporting and looking for improved efficiency's.
  • Should be willing to assist with supporting out-of-hours cover if required.

 

The Company

  • Dynamic fast paced manufacturing business with continuous growth plans

 

The Benefits:

  • Salary: £20,400
  • Based: Scarborough
  • Permanent
  • Hours per week: 37.5 hours
  • Reference: RL7197
  • Job Type: Service Coordinator
  • Open plan office, support from line managers.

 

About us:

CASTLE has been established for 50 years providing expert recruitment solutions to the local and wider Yorkshire areas, we have offices in Scarborough and York with 18 specialised staff building trusted partnerships with their clients and candidates. We run a Refer a Friend scheme with shopping voucher rewards for you when they are placed in work – so please recommend a friend to us!

CONTACT:

Alex Bowman Recruitment Consultant – Castle Business Support - alex.bowman@castle-employment.co.uk - 01723 365432 

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