This position is no longer open for applications

Castle Business Support are recruiting for a Customer Service Coordinator to join a highly established manufacturing business. Working for a market leader with excellent prospects. 

Do you LOVE establishing good relationships with customer, colleagues and external partners?

Are you task driven and able to prioritise workload accordingly?

Do you have systems, processes and supply chain knowledge?

If so, we would love to hear from you!

Duties:

• Manage Customer Relationship as defined by sales management and supported by internal systems to ensure smooth customer service
• Handle and manage orders progression and communication of orders to all necessary parties, proactive intervention in process disturbance situation
• Maintain Customer data including Customer Master File and Price Lists
• Handle inquiries related to pricing, products and supply chain
• Provide Technical Advice and sales support including product recommendations, organising samples, technical documents and having a basic understanding of printing methods
• Organise proactive activities including product promotion, sample reel and price offer follow-ups

Requirements:

• You MUST possess a positive, hardworking attitude
• You MUST be computer literate with good administration experience
• You MUST be highly organised, efficient and focused
• You MUST be a confident individual
• You MUST have a can-do approach with excellent communication skills
• IDEALLY you will come from Customer Service background

Company:
The company is a market leader within their field and is offering an amazing opportunity for a well-established Customer Service professional to join their small but highly efficient and focused team.  

The Benefits:

• Monday to Friday, 37.5 hours with no weekend work!
• Up to £25,000 pa dependent on experience with real potential to progress within the company
• Full-time, permanent position
• Scarborough based 

About us: 
CASTLE has been established for over 50 years providing expert recruitment solutions to the local and wider Yorkshire areas, we have offices in Scarborough and York with 18 specialised staff building trusted partnerships with their clients and candidates. We run a Refer a Friend scheme with shopping voucher rewards for you when they are placed in work – so please recommend a friend to us!

CONTACT:
Alex Bowman alex.bowman@castle-employment.co.uk  / 01723 365432