This position is no longer open for applications

ITIL Technical Writer

Job Description:

ITIL Technical Writer Summary:

Signature Consultants has an opportunity for an ITIL Technical Writer/Business Analyst.  Our client is seeking someone who has familiarity assessing Service or Capability Maturity using an industry standard framework or model such as CMMI.  This role requires knowledge of or willingness to learn CMMI model.  The candidate will be coordinating monthly “IT Shared Service Owner” Community of Practice meetings and be assisting with regular IT Shared Service user group meetings.

Qualifications:

  • Experience with ITIL ITSM basics (ITIL certification preferred)
  • Speed and expert proficiency with Microsoft Office products especially MS Word and PowerPoint required
  • Proficiency with Confluence (or extensive experience with similar wiki)
  • Experience communicating and managing IT Service Knowledge to various communities
  • Public Cloud Services Exposure (AWS, Google Cloud, Azure, Bluemix, Openshift, etc.)
  • Experience analyzing, tracking or managing portfolios of IT Services
  • IT Service Design definition, documentation and/or assessment
  • Experience managing catalogs of IT Services and/or API’s

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the eighth consecutive year, Signature was voted as one of the “Best Staffing Firms to Work For” and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 26 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients’ technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com

Apply Now

To apply for this job, please complete the following 6 fields and we will immediately follow-up (* = required).

Choose File
.doc, .docx, .txt, .pdf, .html
Would you like to help us get to know you even better?

The intent of asking for the following information is to assist Signature in meeting its commitments to equal opportunity and affirmative action requirements. Completing and returning this section is purely VOLUNTARY on your part and will have absolutely no effect on the status of your employment application.

Signature Consultants is committed to providing reasonable accommodation to qualified individuals with physical and mental disabilities according to state and federal disability discrimination laws. If, because of a disability, you need assistance or a reasonable accommodation for any part of the employment process, please email hr@sigconsult.com or call 888-838-1020. Signature Consultants will partner with you in good faith to identify and implement a reasonable accommodation, if any, that is appropriate and consistent with its legal obligations.

Signature Consultants is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

EEO is the law: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf