Customer Service Advisor (Req/514401) Kingston Upon Hull, England
Customer Service Advisor, Hull £19,120 plus benefits & reward scheme
If you love customer service and are motivated by making life easier for others, you’ll enjoy working here. The offices are lovely and the benefits and rewards are great too, with a pay-rise after probation and other attractive benefits including:
• 23 days paid annual leave (plus bank holidays) rising to 25 days (plus bank holidays) after 3 years service, and 27 days (plus bank holidays) after 8 years service
• Discounts at over 100 high street retailers
• Childcare voucher scheme
• Private medical insurance
• Employee assistance programme
• Life insurance
• Employee of the month awards
• Comprehensive induction training and on-going support
Furthermore, previous call centre experience isn’t necessary. As long as you have relevant customer service experience then you’ll be a great addition to the team. We offer fantastic training and on going support to ensure you will be a confident and happy customer service advisor.
Please note you’ll also need to pass a criminal record check and a credit check as well. Start dates are confirmed for the coming months with availability to start in March and April so you can get started with your training sooner rather than later!
What to expect as a Customer Service Advisor here
In your new role you will be speaking with customers and discussing their financial situation including monthly income and expenditure. Great understanding and empathy are key to success as a customer service advisor here. You will need to build up rapport with your customers in order to resolve payment issues. You will be focused on providing the best possible solution for them and ensuring they have a positive and memorable experience.
Does this sound like the customer service advisor job for you? If so, then please apply today to secure yourself an interview!