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1^st / 2^nd line IT Support

A brand new and exciting role has just arisen for a 1^st / 2^nd line IT Support person to join a leading charity based near Sutton (approx. 25min from London Waterloo). As the 1^st / 2^nd line IT support, you will be the immediate line of contact, responding to support requests via email, Service Desk tool, telephone, and email.
As the IT Support, you will not only have the opportunity to provide remote application support over the telephone- whilst diagnosing broadband issues locally and providing mobile device support, but you will also have the opportunity to work in an incredibly important charity which helps thousands of people each week.

Skills required for the 1^st / 2^nd line IT Support role:
-Experience in a similar role- 1^st line and 2^nd line in a Service Desk Environment
-Familiar with supporting Office 365 products
-Desktop troubleshooting ability
-Excellent communication skills
This is a great chance for a 1^st / 2^nd line IT Support person to work for a leading charity and to develop their career within a well-established company.

IT Support / Service Desk / 1^st line / 2^nd line / Service Desk Analyst / Helpdesk

Salary: £23,000-£25,000 + Excellent Benefits
Location: Near Sutton – 25 minutes from Waterloo, London
Contract: This role starts off as an 8 month FTC.

Apply now for immediate consideration regarding this excellent opportunity!
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