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IT Support Analyst – Infrastructure/Microsoft – Birmingham

IT Support Analyst – Infrastructure/Microsoft – Birmingham (PR/CR/009619) Birmingham, England

Salary: GBP22000 - GBP25000 per annum

IT Support Analyst – Infrastructure/Microsoft – Birmingham

Systems/Support/Microsoft/Cisco/Firewalls/VMWare/Exchange/Terminal Services/DNS/VPN/Cloud

 

IT Support Analyst required for a leading retail client based in Birmingham. You will be responsible for supporting the company’s internal IT department and ensuring that requests are responded to quickly and efficiently. You will support the Senior Systems Administrator as the company moves through a period of change and growth.

Key Responsibilities of the role

  • Provide maintenance and support for the computer desktop environment, and resolve end user problems to a high standard
  • Respond rapidly and efficiently to requests received through the IT helpdesk.
  • Take responsibility for the installation, configuration, operation and maintenance of systems hardware, software and related infrastructure, and perform timely upgrades as required
  • Manage PC set up and deployment for new employees
  • Assist project teams with technical issues throughout their project lifecycles

Key Skills of the role

  • Recent experience of working in a Systems Administration role, supporting complex networks
  • Good knowledge of Microsoft Servers, MS Exchange, MS Terminal Services and Active Directory
  • Experience working with Cisco Firewalls, VMWare, HTTP/S, TCP/IP, DNS, Spam Filters and VPN Management
  • Good stakeholder management with internal and external stakeholders
  • Clear written and verbal communication.

Systems/Support/Microsoft/Cisco/Firewalls/VMWare/Exchange/Terminal Services/DNS/VPN/Cloud

 

Our client is offering up to £25,000 per annum depending on experience for this position

Interested?! Send your up to date CV to Ellis Wood at Crimson for review

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Crimson are acting as an employment agency in regards to this vacancy

Systems/Support/Microsoft/Cisco/Firewalls/VMWare/Exchange/Terminal Services/DNS/VPN/Cloud

 

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