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1st Line Support Analyst – Customer Service – Tamworth

1st Line Support Analyst – Customer Service – Tamworth (PR/CR/010104) Tamworth, England

Salary: GBP20000 - GBP25000 per annum

1st Line Support Analyst – Customer Service – Tamworth

User Support/IT/1st Line/Hardware/Software/Active Directory/Service Desk/Windows/Microsoft

 

1st Line Support Analyst required for a leading organisation based in Tamworth. My client is seeking a driven individual who is passionate about customer service and keen to deliver first-rate IT support to around 350 internal users. My client can offer progression and development along with an excellent induction process. This is a great opportunity for someone with a strong interest in IT support to build a career within a well-known organisation.

 

Key Skills

  • Excellent customer service skills are essential
  • Good understanding of Active Directory, Windows OS, Microsoft Office
  • Previous experience on a service desk is desirable
  • Problem solving attitude, keen to find the root cause of issues
  • Ability to train end users on IT systems
  • Clear written and verbal communication.

User Support/IT/1st Line/Hardware/Software/Active Directory/Service Desk/Windows/Microsoft

Our client is offering up to £25,000 per annum depending on experience for this position, plus an excellent benefits package

Interested?! Send your up to date CV to Ellis Wood at Crimson for review

Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend

Crimson are acting as an employment agency in regards to this vacancy

User Support/IT/1st Line/Hardware/Software/Active Directory/Service Desk/Windows/Microsoft

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