Systems Administrator & Support (System Admin Support) Toronto, Canada

Position: Systems Administrator & Support

Location: Toronto

Contract: 12 Months +


MUST HAVE Government experience to qualify for this role.


Skill Set Requirements: Extensive knowledge and experience with one or more computing platforms (including the operating system, database technology, communications protocols, middleware, and gateways), namely: •Oracle; MS Access and SQL databases; •Action Tracking System (REMEDY/ClearQuest) software •RAS/VPN protocol •PKI protocol •Decision Support tool (Hummingbird or similar tools) •Java; and •Crystal Reports
Experience providing thorough unit and integration testing of applications development work; Experience providing technical support business clients during User Acceptance Testing Experience providing day-to-day technical support for system applications that are in production Experience developing and/or updating existing system/technical/user documentation Demonstrate excellent written/oral communication skills Demonstrate consulting skills when interfacing with stakeholders
Technical Experience: Experience with one or more computing platforms (including the operating system, database technology, communications protocol, middleware, and gateways), namely: •Action Tracking System (REMEDY/ClearQuest) software •RAS/VPN protocol •PKI protocol •Decision Support tool (Hummingbird or similar BI tools)
Experience providing support in ITIL processes (Incident and Problem Management and Change Management) Experience providing thorough unit and integration testing of applications development work Experience providing technical support to business clients during User Acceptance Testing Experience providing day-to-day technical support for system applications that are in production Experience developing and/or updating existing system/technical/user documentation Technical experience as further detailed under the
“Client Requirements: Analytical Skills Excellent analytical, problem-solving and decision-making skills Communication Skills Verbal and written communication skills Interpersonal and negotiation skills Ability to meet deadlines and be a team player

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