Project Manager (Web Development) (Web Development) Richmond Hill, Canada
Role: Project Manager (Web Development)
Location: Richmond Hill
MUST HAVE Web Development experience to be considered for this role.
The Project Manager is a critical role in delivering Company Professional Services to clients and ensuring successful client experiences that are consistent with Company’s high standards. The Project Manager is responsible for day-to-day project management activities, adhering to Company"s internal processes and regular client communications.
Ongoing Key Deliverables
Day-to-day Project Management activities for the administration of projects, specifically;
Weekly reports to customers covering ‘project completion status’ and ‘consumption to date of Project Time Budget’
Weekly updates of all project plans and resource allocations against project tasks to Executive team
Maintaining Synchronization of tasks and time between Microsoft Project, Project Web Access, Team Foundation Server, and various PMO MS Excel reports.
Tracking & Reporting of Actual Resource Time vs. Quoted Time in SoW per Resource & per Project
Providing monthly project status reports for Executive Team review, specifically:
Project Completion by Project
Project Time Budget Consumption by Project
90 Day Resource Allocation by Resource and Project
Follow company principles on a daily basis: Responsiveness, Constant Communication, Going Above and Beyond, Expert Guidance, Technology Supports Business
Create, update and maintain project plans of current pre-launch SoWs using MS Project and synchronize Tasks with Team Foundation Server and Project Web Access.
Ensure all pre-launch SoWs are being tracked and sent to accounting for billing.
Ensure all pre-launch SoW invoices have been paid before resourcing the work.
Assist with the regular monitoring of all project tasks to ensure a project is delivered on time and on budget.
Respond to clients within 4 business hours, and schedule regular meetings to ensure a constant communication flow between company and our clients.
Assisting with resource management through daily follow-ups on task completion and timelines for each resource and update project plan accordingly.
Assist with Improving methods for developers to report on completed tasks and time spent on tasks
Collaborate with support team to ensure proper handoff is completed for post-launch clients, ensure all post-launch items are communicated to the support team and original development resources are available in some capacity (either direction, or to do the work itself)
First 90-day Deliverables
Familiarize and maintain the formal client facing process templates that will be utilized throughout the lifecycle of a project, specifically Check Lists, Questionnaires and Standard Operating Procedures covering these topics:
Initial On-boarding of a new Client
Client Data Readiness Assessment
Initial Tasks client must complete/prepare for (via MS Project)
MS Project Plans
Initial Product Data Preparation
Search Engine Optimization (SEO) Product/Brand/Category Data Preparation and 301 Redirects
Inventory & Pricing Integration Discovery
Order & Shipment Integration Discovery
Pre-Launch Testing and QA
Pre-Launch Launch Tasks
Client Launch Sign-off
Assist with establishing a process to “hand off” a client from the project team to support team
Qualification and Skills
Client focused, energetic, with a positive attitude
Self-starter that meets deadlines, multi-tasks, sets and achieves measurable goals.
Organized, diligent, detail-oriented self-motivated and the ability to work independently.
Ability to work in a fast-paced and demanding environment.
Exceptional organizational skills, multi-tasking ability, and attention to detail.
Strong communication skills (verbal and written)
The ability to handle multiple tasks and prioritize work in order to maintain required productivity levels
Experience creating metric reports for management review
Successful track record in scope management, customer-driven programs and solution delivery.
PMI Certification is a plus
Key Performance Indicators
Development of project processes and templates
Positive feedback from clients and staff
Deliver projects on time and budget