IT Administrator – Helpdesk/Service Desk – Central London (CR/CR/009671) City of London, England
| Salary: | GBP120 - GBP130 per day |
IT Administrator – Helpdesk/Service Desk – Central London
IT Administrator required for a leading organisation based in Central London where you will be responsible providing Support to the helpdesk/Service desk team.
Key responsibilities of the role
- Provide first line Help Desk support to users, documenting accurately issues and logging within the company’s service desk software solution.
- Provide 1st line technical support; answering support queries via phone, email and face to face.
- Setting up users
- Purchasing IT equipment
- Maintain a high degree of customer service for all support queries and adhere to all service management principles.
Key skills of the role
- Previous IT Help Desk experience
- A solid knowledge of Microsoft operating systems (Windows etc. ) and associated software (MS Office, Outlook etc.)
- Excellent prioritisation skills and a track record of exceptional service delivery.
- Excellent communication skills, experience of communicating at both user and business management level.
Interested!?! Send your up to date CV to Dean Parkes at Crimson for immediate review
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Crimson are acting as an employment agency in regards to this position