Operations Administrator (DAISY5639) Shoreham-By-Sea, England
| Salary: | GBP18000 - GBP21000 per annum + Pension, Holiday |
My client is expanding and they are looking for a forward-thinking Operations Administrator to join their team. This is an excellent company to work for who are growing from strength to strength - it's a great time to join!
To be considered for this role, you will need to have experience in dealing with customers in a busy environment.
Your main duties will be to ensure the systems are delivered and installed to the new customer in a timely matter.
Key duties:
- Providing excellent customer service
- Dealing with WLR, SIP and Broadband provisioning
- Liaising with all departments involved and keeping them updated at all times
- Dealing with suppliers and ensuring the teams are working to their SLA's
- Chasing and completing orders
- Managing the provisioning inbox and responding to any queries
- Escalating any issues where necessary
Person specification:
- Telecoms knowledge and experience in a similar role
- Excellent customer service skills
- Number porting and provisioning experience
- Highly numerate
- Exceptional attention to detail
- Proficiency in MS Office
- Problem solving and escalation experience
- Analytical skills
- Clear communicator
Benefits:
- 22 days holiday, rising by 1 each year up to 25
- Pension scheme
- Tax free childcare initiative
- Perkbox membership
- Local retailer discount card
- Complimentary fruit
- Participation in charity and sports events
- Cycle to Work Scheme
- Training and development plans
- Interest free travel loan
- Regular company and team social events
- Financial wellbeing advice
Please apply online today or call Daisy at Pier for more information.
Please still get in touch if you have any telecoms experience as there may be other suitable roles coming up.