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Customer Support Administrator

Customer Support Administrator (DAISY5664) Burgess Hill, England

Salary: holiday, pension

I am pleased to be recruiting a Customer Support Administrator on behalf of my client in Burgess Hill. This is initially a 12 month contract but this is highly likely to be extended.

This is an excellent company to work for with great benefits and a fantastic working environment. There is free parking onsite but the company also has good public transport links.
There is a gym for all staff as well as a subsidised restaurant and coffee stations. You will have full training and support

Duties:

  • Developing relationships with patients enquiring about products
  • Dealing with customer orders and enquries to set deadlines
  • Developing and maintaining internal and external relationships 
  • Processing agreements and contracts
  • Liaising with Marketing to ensure campaigns are followed
  • Escalating any issues


This role is Monday- Friday 08:30-17:30 with 1 hour lunch and 2x15 minute breaks.

Key Skills and Experience for the Role:

  • Strong customer service and administration
  • Professional and calm telephone manner
  • Patiet, empathetic and positive
  • Strong problem solver
  • Team player
  • Maths and English GCSE's at grade C or above

This is such a great opportunity to work for a top Sussex / global employer. The right person will be an excellent team player, have a strong customer service background and be a dedicated and committed individual.

Please apply if you have a strong customer service background and are looking for a long term position. You must be available at relatively short notice as this is an urgent position.

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