IT Support (BBBH12236) Cedar Park, Texas
IT Support Analyst
Requirements:
- 6+ year of experience in technical IT in a variety of environments
- Great phone skills
- Professional manner and appearance
- Excellent oral and written communication skills
- Technical Certifications or the desire and ability to get them
- Pleasant demeanor
- Self-starter / require minimal oversight
- Strong desire to fix things that are broken / improve systems
- Great customer service skills
- Outstanding problem solving / troubleshooting skills
- Super-fast learning ability
- Strong knowledge of excel is a plus
You should know:
- MS Server (2008 R1+2, 2012 R1+2, 2014, 2016)
- Exchange , Kerio (not required)
- Active directory, DNS, DHCP
- Microsoft desktop OS (95, 98, ME, 2000, XP, Vista, 7, 8, 8.1, 10)
- MAC experience helpful (not required)
- General networking (firewalls, subnets, routing, switches, etc.)
- Backup hardware and software, RAID
- Desktop and server hardware and software