 Property Manager
Location: Bracknell, England
Salary: GBP18000 - GBP20000 per annum + BONUS We are looking for a Property Manager for our client in Bracknell.
A fantastic new opportunity has arisen to work at the leading company in Property. They are looking for someone who is enthusiastic and committed. Excellent communication skills and attention to detail is a must.
Criteria for job role:
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Meet and exceed both team and individual service standards
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Deal with standard enquiries for all disciplines and ensure all clients are dealt with efficiently and in a timely manner.
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Refer complex, difficult or legal queries to manager or relevant expert. PROCESS & PROCEDURES
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Follow the procedures and process maps for their areas of activities ensuring that all key time scales are met
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Investigate and resolve queries and problems. Advise and recommend course of action on range of property issues
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Ensure that all queries are dealt with promptly and effectively and action is always taken in line with agreed service standards.
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Maintain and use office systems effectively • Issue correct documentation including letters and legal documents to all relevant parties in a timely manner
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Maintain and update property files and computer data bases
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Liaise with third party supplier to arrange works to be undertaken
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Develop and build strong relationships with key Clients and treat them as individuals
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Liaise/negotiate between Landlords and Tenants
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Ensure that all relevant people are kept informed and up to date with progress particularly in relation to client issues / complaints. Manages expectation and ensure you follow up all queries.
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Advise the department promptly of any issues that arise and keep them up to date with all relevant issues
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Takes appropriate action to pre-empt complaints. Takes appropriate action to investigate and resolve complaints.
Please note that a job offer will be subject to a satisfactory credit check and the successful candidate will probably be required to undertake a CRB check.
This position is advertised by Rapier Employment, who are a recruitment business.
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