Client Account Executive - Baltimore, Maryland Region (014693) Baltimore, Maryland

Summary:
Responsibility for end-to-end revenue growth, delivery management and overall customer satisfaction for Diebold's Physical Security product and service line, serving a large national financial institution. This individual will manage a segment of Diebold's business that generates $5M to $10M in annual revenue and will be expected to grow existing services across the Physical Security product portfolio. This individual is responsible for profitability of their assigned P&L. They will be responsible for the overall Relationship of assigned accounts, including operational management and growths of customer spend.

Key Responsibilities:
• Responsible for Physical Security Revenue of assigned account, including Products and Services, as well as New Sales and Renewals of Services
• Is responsible for orders, revenue and profit of all client
engagements through the lifeline of the cycle
• Establishes and maintains a professional working relationship (up to the executive level) with clients, focusing mainly on specialist buyers, e.g. IT.
• Accountable for overall Customer Satisfaction. Identify and
understand customer issues/concerns and work towards
successful resolution.
• Acts as a first interface for assigned account in collaboration
with members of the local business teams.
• Responsible for achieving/managing quota based on regional
guidelines
• Works in collaboration with client, Sales and other
organizational channels to drive all aspects of Diebold's
portfolio to achieve the assigned growth strategy within the
account
• Leads the development of sales strategies for complex
engagements to include strategy, pricing, negotiations and
building relationships with the Client decision-makers. Owns
and maintains overall pipeline management and forecast
requirements for Diebold clients

Qualifications:
Minimum 5 years of selling, preferably dealing with emerging and developing complex solutions
• Bachelor's Degree or equivalent work experience
• Ability to travel 40%
• A comprehensive knowledge of banking center operations, banking center procedures and the utilization
of technology within the banking center environment
• Must be Customer-Focused and possess high-level of Business Acumen
• Strong Financial and P&L knowledge is a must
• Ability to utilize resources effectively in or order to pursue revenue generating opportunities in the
account.
• Ability to work with Senior Management, internally and externally
• Must have strong business problem solving skills and is detailed-oriented
• Encompasses strong sense of Teamwork

Diebold, Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status