Claims Representative Level I-Call Center (100) Leander, Texas

Salary: USD13 - USD15 per hour

HT staffing is immediately hiring for a Claims Representative in Leander, TX for an aftermarket industry who develops aftermarket programs and F&I software solutions. This is a contract to hire, full-time position Monday-Friday 8 to 5 at $15 an hour. Qualified candidates must have recent inbound/outbound call center experience and will be comfortable  growing into a leadership role.

Responsibilities:

  • Answer incoming calls from a queue; respond to/resolve claims in accordance with department policy/procedure
  • Maintain minimum production daily and monthly standards.
  • Perform price checking on claims
  • Make outbound phone calls to gather missing information
  • Other duties as requested by management

Qualifications:

  • Two years of customer service AND call center experience
  • Typing of 40 wmp
  • Proficiency in WS office and Windows-based applications
  • High School Diploma/GED
  • Excellent written and verbal communication