Help Desk Support Technician (BBBH65253) Dallas, Texas
We are seeking qualified Technical Support resources to work for the world’s top corporations and high visibility brands. Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors!
OVERVIEW
- Provides support to end users on a variety of issues.
- Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- May involve use of problem management databases and help desk system.
- Works under immediate supervision.
QUALIFICATIONS
- 0-2 years of experience in the field or in a related area
- Knowledge of commonly used Tech Support concepts, practices, and procedures
- May require an associate's degree
**CompuCom supports Employment Equity and Diversity**
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