We are growing!
Sonora Quest Laboratories, a joint venture between Banner Health and Quest Diagnostics, is the nation’s largest integrated laboratory system with approximately 3,100 employees serving more than 23,000 patients every day throughout Arizona. We are the market share leader in clinical laboratory testing in Arizona, performing more than 60 million diagnostic tests per year. We are CAP accredited and are the only healthcare company ever to receive our state’s highest quality award, the Arizona Governor’s Award for Quality.
We are seeking knowledgeable, resourceful, and adaptable employees who enjoy busy work environments, problem solving, and innovative process improvement. We want to have the best possible impact in patient diagnostic outcomes and are looking for like minded, patient focused folks who genuinely care about patient care.
We are seeking a flexible, detailed individual who can multi-task well and work in a high volume, production enviroment. This full time position will do phlebotomy, lab assisting and send outs.
POSITION SUMMARY
This position is responsible for the collection, receipt, and processing of biological specimens into the laboratory. In collaboration with the Clinical Lab Scientists, this person also provides lab support by performing clerical duties, loading analyzers, and performing testing. This position collaborates with all members of the health care team to provide quality service to our customers.
ESSENTIAL FUNCTIONS
1. Performs basic technical processes as assigned. Loads analyzers and performs testing under direct supervision in a timely manner according to established policies. Processes and prepares patient samples as required to include the following: 1) specimen collection 2) general laboratory specimen processing and 3) referral laboratory processing. In doing so, ensuring correct patient and specimen identification and specimen integrity. Demonstrates an understanding of the computer systems used in the department. Tracks and locates missing specimens. Generates work lists, as required. Performs basic maintenance checks on laboratory equipment. Demonstrates awareness and complies with accrediting agency and regulatory requirements related to their area of responsibility. Assists in monitoring workflow and training new employees.
2. Focuses on quality by ensuring that all work performed is accurate, complete and performed within the time frames defined by the department. Meets department standards for productivity and quality. Participates in detecting and documenting occurrences that deviate from defined procedures. Follows established methods and practices and demonstrates basic problem solving skills. Actively participates in input to dept/system via committees or Six Sigma teams. Maintains acceptable specimen rejection rates.
3. Participates in departmental financial responsibilities through the appropriate use of supplies and materials and assists with inventory management. Maintains inventory, ordering, and ensuring proper outdating of all phlebotomy supplies. Participates in department initiatives to reduce costs and improve service.
4. Performs miscellaneous support duties as defined by the department. Active in training and competency of laboratory personnel.
5. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. All employees must be able to work all areas/departments/shifts as assigned. Resolves basic service issues. Attends meetings and remains current with internal/external communications, i.e. e-mail, newsletters, etc. Increased knowledge of laboratory terminology.
6. Acknowledges and understands the importance of ‘Patient Rights’ and privacy (HIPAA). Promotes, supports and exhibits behavior consistent with the Mission, Vision, and Values of Laboratory Sciences of Arizona and customer-focused care.
MINIMUM QUALIFICATIONS
Minimum age requirement of 18. Must have a high school diploma or equivalent. Six months clinical laboratory experience or successful completion of a LSA/SQL approved phlebotomy and/or laboratory assistant program preferred. Must exhibit personal maturity and responsibility. Good reading, writing and math abilities are required. Communicates effectively in oral and written formats sufficient to demonstrate comprehension. Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization, Ability to take direction and assimilate instructions quickly. Good organizational skills are also required. Basic computer skills required
PREFERRED QUALIFICATIONS
Basic knowledge of specimen requirements and knowledge of medical terminology preferred.
