Sonora Quest Laboratories, a joint venture between Banner Health and Quest Diagnostics, is the nation’s largest integrated laboratory system with approximately 3,100 employees serving more than 23,000 patients every day throughout Arizona. We are the market share leader in clinical laboratory testing in Arizona, performing more than 60 million diagnostic tests per year. We are CAP accredited and are the only healthcare company ever to receive our state’s highest quality award, the Arizona Governor’s Award for Quality.
We are seeking knowledgeable, resourceful, and adaptable employees who enjoy busy work environments, problem solving, and innovative process improvement. We want to have the best possible impact in patient diagnostic outcomes and are looking for like minded, patient focused folks who genuinely care about patient care.
Our hospital phlebotomists are responsible for collecting and processing patient biological specimens, including: blood, sputum, stool, urine, and saliva, etc. As the initiator of the diagnostic process at Banner Health inpatient facilities, phlebotomists are the laboratory’s direct link to and primary resource for patient care. As a hospital Phlebotomist, you will work in an inpatient hospital environment, covering all patient floors, working with all patient ages. The phlebotomist is the “face of the laboratory” and is responsible for quality specimen collection and processing as well as focused patient care. Our hospital phlebotomists help drive the patient experience for Banner and for the laboratory’s reputation as a whole.
So, what does a Hospital Phlebotomist do?
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Makes rounds to all hospital floors collecting specimens from patients in varying degrees of acuity.
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Works in a high volume, fast-paced environment.
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Works a rotating schedule, including week days, weekends, and holidays.
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Complies with all policies and procedures with an emphasis on safety and proper patient identification.
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May push a cart or carry a tray to each patient’s room for collection.
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Demonstrates excellent venipuncture skill and technique with every patient experience.
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Fields incoming customer service inquiries via phone, fax, or email.
- Assists with inventory, maintenance and any other tasks to ensure an efficient and patient focused workflow.
Who you are:
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A knowledgeable, positive, and detail oriented phlebotomist.
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You work well alone and as part of a team.
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You are capable of completing specimen collection in your assigned area in a timely fashion.
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Passionate about patient care. Patient well-being is your bottom line and everything you do on a daily basis is to ensure the patient is receiving the best possible experience.
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Professional and reliable. Knowing that you make the difference in patient diagnostics by showing up, on time, every day to work.
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Flexible, adaptable, and willing to learn.
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Comfortable with following company policy and procedures at all times.
- Integrity is a word someone would use to describe you.
Who you are not:
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Uncomfortable with computer data entry.
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Sedentary. This position involves a lot of walking including with a tray or a cart.
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Uncomfortable with working weekends or holidays and with showing up to work on time.
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Easily overwhelmed.
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More focused on office politics and gossip than patient care.
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More concerned with taking breaks or scheduling lunch than with the needs of the patient.
- Uncomfortable with traumatic illness and bedridden patients.
Must Haves:
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High school diploma or GED. Foreign diplomas need a Foreign Credential Evaluation performed.
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Completed a phlebotomy program or have on the job phlebotomy experience
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Excellent customer service with a patient and compassionate bedside manner.
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Excellent work ethic and commitment to patient care and experience.
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Respectful of the hospital work environment.
MINIMUM QUALIFICATIONS
Minimum age requirement of 18. Must be a high school graduate, or have achieved equivalency through the GED exam. Good reading, writing and math abilities are required. Good organizational skills are also required. Basic knowledge of department resource materials. Previous experience of at least six months in a clinical laboratory setting. Phlebotomy positions may substitute completion of a phlebotomy school for experience. Basic computer skills required. Position may require ADHS Fingerprinting Certification or the ability to obtain fingerprint certification. Long Term Care and float positions must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
This position requires a high school diploma or equivalent. If selected for an interview, you will need to provide this documentation upon interview.
PREFERRED QUALIFICATIONS
Bilingual (Spanish/English) is a plus. Knowledge of medical terminology.
