Collections Advisor (Req/448182) Kingston Upon Hull, England
Collections Advisor
Start Date: 25th September
Location: Hull
Salary: Between £15, 997 -£18, 282 starting salary plus bonus and benefits
Shift Patterns between the opening hours: 8am – 9am Mon- Friday 8am – 4pm Sat 9am -4pm Sunday
Do you have the ability to put yourself in your customer’s shoes to work out appropriate solutions?
Would you like to work for a company with excellent benefits and bonus structure?
As a Collections Advisor you will not only get your basic salary with increases along the way but also benefit from:
bonus
31 Days annual leave
Pension Scheme
Progression opportunities
Private Medical Insurance
Life Insurance
Childcare vouchers
Opportunity to study NVQ
Retail & Entertainment
In the Collections Advisor job, you will speak to customers who are in debt, negotiating affordable payment plans to resolve the situation. If you put yourself in the customers shoes you will be able to get a really good understanding of how they have got into the situation they are in. This will then enable you to work out the best plan that is specific to that particular customer.
While you are on the phone you will use your questioning and listening skills to work out how their current situation stands, this can easily be done by taking them through their income and what they then spend to ensure their priority bills are covered before finding a solution that works for both them and the company
There is lots of training and support on hand to help you do the very best job, if you are looking for a business where you can really build a career then this could be the job for you.
If you are interested in the Collections Advisor Job and will pass a Credit Check & Criminal Record Check then click to apply and find out more about this opportunity.