Associate Administrative Manager (8065BR) Scottsdale, Arizona
New York Life Insurance Company, a Fortune 100 company founded in 1845, is the largest mutual life insurance company in the United States and one of the largest life insurers in the world. Our mission is to provide financial security and peace of mind through our insurance, annuity and investment products and services. New York Life has over 120 General Offices throughout the country. The General Office is the company’s first point of service for our agents and policyholders. We help our agents make a difference in the lives of countless people in your community. We employ highly trained customer service professionals responsible for supporting the insurance agent management team by handling new business sales processing and administrative support functions. Our goal is to deliver best-in-class service to our agents and clients in a cost-effective manner.
We are looking for an Associate Administrative Manager who will learn the skills necessary to develop into an Administrative Manager in a General Office. Working with an Administrative Manager, the Associate Administrative Manager will learn technical procedures necessary to ensure that the service team delivers high-level customer service. You will be responsible for developing and coaching employees while holding them accountable for overall performance. Upon completion of the program you will be given the opportunity to manage a General Office. This will require that you have the ability to relocate anywhere in the United States.
Bachelors Degree required, with a minimum 1-2 years business experience preferred, along with a demonstrated ability to supervise and develop others. Strong probing, communication, analytical, problem solving, and decision making skills to effectively resolve complex customer and employee issues. Strong interpersonal skills and customer service skills. Proficient with Microsoft Office. Successful completion of the FINRA Series 99 required within 6 months of hire. Series 6, 63, 7 or 24 a plus. Ability to relocate anywhere in the United States upon completion of the training program,