Pt Svcs Team LeadLocation: Oro Valley, Arizona
POSITION SUMMARY Phlebotomy lead position is actively responsible for an assigned department, serving as initial resource and communication liaison between immediate staff, other departments and Patient Services management. Assists, resolves, and reports to and under the guidance of the area Supervisor. Performs all technical or administrative work at an advance level of competency and efficiency. Actively involved with patient and process quality improvement while remaining compliant with regulatory agencies. CORE FUNCTIONS • Utilizes advanced knowledge and skills in collection and receipt of biological specimens into the department, their proper entry into the company’s computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing necessary to effectively meet the needs of all age criteria patients. Takes ownership of the department or area and responsible for presentation of area of focus to internal and external customers. Serves as a conduit for process and procedure changes: ensures understanding and adherence to policies/procedures; quantifies and communicates impact. Acts as a resource to employees and peers within the department. MINIMUM QUALIFICATIONS • Education consistent with a high school diploma or equivalent. Ability to perform complex problem solving and leadership skills required. Communicates effectively in oral and written formats and delivery of information. Advanced computer skills. Excellent Customer Service skills. Working knowledge of regulatory, accrediting, and compliance requirements. Good leadership, communication, and interpersonal skills. Placement in Mobile/Long Term Care department requires ADHS Fingerprinting Certification or the ability to obtain fingerprinting certification. IOP placement requires execution of “Confidential Information and Restrictive Covenant Agreement”. May require a valid driver’s license and be eligible for coverage under the company auto insurance policy. PREFERRED QUALIFICATIONS Previous management experience or participation in management training programs. To apply, please click here |