This position is no longer open for applications

IT and Help Desk Tech Professionals – A career with guaranteed steady hours that allows you to work from the comfort of your own home is possible! Remote Call Center Help Desk Jobs.

Are you looking to continue in the IT industry but are tired of the time and money spent on commuting?  This is the role you have been waiting for!

As an IT and tech professional, you have a proven ability to provide software and hardware support to customers, with an exceptional ability to explain issues and provide solutions to customers with little or no computer knowledge. Your ability to conduct diagnostic analysis, run defrags and conduct virus scans with multiple customers while providing exceptional one-on-one delivery is legendary. 

Along with your high school diploma and 3 years successful experience in IT call center or help desk support you bring your proven certification in one of the following: MSDT, MCSE, A+, MCP or Net+.  Your current home office provides a quiet and private workspace with high speed internet access and dedicated windows based computer with windows 7 or higher.

As a help desk IT support agent you will:

• Provide exceptional tier 1 customer service and technical support
• Conduct remote diagnostics and scans of customer computers
• Handle multiple incoming calls and emails
• Respond to on demand support requests
• Advise customers of software and hardware options and best practices
• Offer customers additional products and services to meet their needs

Visit www.directch.com/manpowertech today to learn about this customer service sales role that offers you:

• A career where you work from the comfort of your home
• More time and money by freeing you from the routine of commuting
• Opportunity to expand on your current IT, software and hardware knowledge with on-line learning and training classes
• Opportunity for work-life balance – have a career and a social life