Customer Service Advisor (J1063) Leeds, England

Salary: GBP17500 - GBP17500 per annum + Excellent Benefits

My client is a large financial services institution who are based on the outskirts of Leeds. They seek a customer service administrator to join their team to deal with emails and telephone calls made by professionals in a timely manner adhering to regulations.

You will be offered a competitive salary with excellent training within the investment banking industry.

Duties Include: -

Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations
Prioritise queries and correspond with other departments when necessary to determine the root cause
Type and administer correspondence to customers / investors and professionals meeting deadlines
Ensure quality and accuracy in all correspondence with customers and investors

Experience Required

To be considered for this role you must be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn’t essential. Other customer service experience can include any complaint handling, inbound processing and/or banking roles. Maths and English GCSE grade C+ are essential for this role