Concierge (A6C8CCBEDE) Naperville, Illinois

Salary: USD0 - USD12.5 per hour
Do you have a passion for great Customer Service?
Bill Jacobs VW seeks an experienced, customer friendly individual to perform day to day customer service operations for the ultimate driving machine…
The Concierge is a key member of the service team and provides superior customer service!
Ensure that customers receive prompt, courteous, and effective service
  • Greet customers and assist them with any inquiries they may have
  • Walk the customer to their advisor, while explaining the facility layout.
Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.   
Ideal candidates should have 1+ years of Retail experience
Valid driver’s license
Be able to drive a manual transmission