Customer Service Advisor (Mon-Fri + 1 Sat)

Location:  Glasgow, Scotland
Salary:  GBP19000 - GBP21000 per annum + Bonus + Benefits

Glasgow City Centre, Up to £21000 + Bonus + Benefits, Mon – Fri + 1 Sat Per Month

If you truly love understanding peoples circumstances and making a real, meaningful difference in their lives, this could be the job for you.

CCA Recruitment is excited to be recruiting for what we believe is one of the best Customer Service roles in Glasgow. Joining a global financial services business which works on behalf of some of the UK’s best-known brands, your new role really could be the start of a great new career.

What sets this role apart?

  • Company Culture: A supportive and open culture, in an ethical business which puts treating people (both staff and customers) at the heart of things.


  • Making a Difference: Engaging with customers who directly benefit from your help and advice during difficult circumstances, makes job satisfaction a real part of every day.


  • Staff Enablement: With exceptional training and ongoing support, staff are constantly enabled to do their job right.


  • Progression Opportunities: With a clear progression plan in place for staff, people benefit from salary increases and career development as standard.


  • Benefits: With starting salaries up to £21,000, Bonus Scheme, Pension, Life Assurance, Private Healthcare and Income Protection, staff are well rewarded.


  • Work/Life Balance: With scope to work either 35 or 40 Hours per week, and only one Weekend Shift (1 Saturday) per month, there is plenty of life outside of work. Shifts are between 8am and 8pm.


  • Stable Environment: With all of the above, staff turnover is low and business performance is high, making for a professional environment in which to build a career.


What are we looking for?

  • Passion – Individuals who know their customer’s needs and genuinely care about the service they receive
  • Experience – Professionals who have worked in Call/Contact Centre or Financial Services and understand the intricacies of providing a regulated service
  • Commitment – Staff that are serious about their careers, stick with new challenges and are hungry for more


If you have made it this far and think you are up for a new challenge, please get in touch now. If you have questions and would like to discuss the role, please contact Rob Hilley on 0141 406 6735.

We are interviewing now for a start date in March.  


No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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