This position is no longer open for applications

We are searching for a Regional Training Manager to join a rapidly growing Canadian company.  You will be providing management and leadership support to a team of franchised units within British Columbia and will be responsible for coordination of business development efforts and initiatives within the region.  The focus will be driving franchisee sales and profit, coaching for operational excellence, and enforcing brand standards by providing high level business consulting expertise and advice to a defined group of franchisees. 

Job Responsibilities 

• Drives revenue growth by developing annual sales, marketing, and financial plans for each franchisee in assigned area. 
• Conducts business evaluations, tracks and facilitates progress by gathering and analyzing data, and makes recommendations, building commitment, and overcoming objections. 
• Provides training and advises franchisees on evaluating and reacting to financial analysis tools, such as profit and loss statements, balance sheets, cash flow reviews, financial key performance indicators, etc. 
• Ensures full brand standards compliance with all products, equipment, tools, operating systems, processes, and initiatives to promote operational excellence and superior customer experiences. 
• Provides action plans with timing to resolve any system non-compliance and performs field audits for quality assurance. 
• Providing coaching and guidance for Corporate Store Managers in assigned area, as well as providing support for escalated issues.
• May act as lead for conventions and other events, to include representing the brand, owning content, programming, and scheduling, and other logistics. 
• Monitor the construction of new restaurants and liaison with the construction team to ensure opening schedules and timelines are met.
• Strong background in Health and Safety Requirements in needed.
• Other duties as required.

Job Requirements 

• Minimum of 5+ years of experience in business operations management or related field required with preference to postsecondary education preferably in hospitality management or equivalent. 
• Experience in project management, leadership, budgets, profit & loss, employee supervision, customer service, and conflict resolution required.
• Multi-unit franchise operations or strategic business planning experience preferred.
• Valid, permanent driver’s license with a clean driving record. 
• Coaching and influencing skills. 
• Executive presence with the ability to speak publicly (e.g. facilitation of workshops, training sessions, and large groups.