This position is no longer open for applications

Customer Support Representative Swedish/ Norwegian

Customer Support Representative Swedish/ Norwegian (747040/001) Amsterdam, Netherlands

Salary: EUR2000 - EUR2500 per month

Tasks & Responsibilities

  • Order Management
  • Call handling (mostly inbound but also outbound)
  • Complaints handling
  • Handling of service and return requests as per defined processes
  • Ensuring that repeat order targets are reached every season
  • Provide support to B2C customers
  • Handle customer telephone calls and emails in a timely, efficient and effective manner
  • Manage calls and emails from end consumers in a timely, efficient and effective manner
  • Release orders from the warehouse
  • Supporting other departments when needed
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