Customer Support Representative Swedish/ Norwegian (747040/001) Amsterdam, Netherlands
Salary: | EUR2000 - EUR2500 per month |
Tasks & Responsibilities
- Order Management
- Call handling (mostly inbound but also outbound)
- Complaints handling
- Handling of service and return requests as per defined processes
- Ensuring that repeat order targets are reached every season
- Provide support to B2C customers
- Handle customer telephone calls and emails in a timely, efficient and effective manner
- Manage calls and emails from end consumers in a timely, efficient and effective manner
- Release orders from the warehouse
- Supporting other departments when needed