Reporting Manager (Eliassen_243772) Albany, New York

Job Number: 243772

Reporting Manager

  • Our client is looking for a Reporting Manager  who  gathers, prepares, trends, and analyzes operational activity.
    1. Implement the vision for overall business analytics solution architecture and technologies based on both company and project business needs.
    2. Support integration of Business Process Management (BPM) principles and coordinates best practice use and improvement with the corporate BPM team.
    3. Assess the impact of proposed process, workflow, and system changes on the business analytics environment.
    4. Collaborates with Business Analysts (or whomever maintains process models on NY project) on the continued enhancement and development of process models.
    5. Oversees the day-to-day functioning of the department and manages the development of routine and ad hoc reports and alerts.
    6. Monitors business analytics generated alerts to ensure that appropriate actions are being taken.
    7. Apply critical thinking skills, including system, process and business analysis
    8. Develop needs and requirements for enhancements to reporting templates and overall semantic (business) layer
    9. Design, organize (“build”), and maintain access to management dashboards and alerts.
    10. Evaluates the need for and ensures the provision of reporting necessary for operations.
    11. Analyze data and other information in order to conceptualize and define operational problems and/or improvement opportunities.
    12. Provides staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
    13. Write and make presentations to clients, often requiring clear and persuasive explanation of complex analysis to a non-technical audience.
    14. Provides contractually required monthly and quarterly project status reports for the project, corporate, and the state.
    15. Produces Performance Standards Analysis Report.
    16. Coordinates and evaluates the work of the Report Specialist.
    17. Develops and maintains reports in areas including Call Center performance, data entry, eligibility, renewal processing, and mail operations.
    18. Generates reports in accordance with schedules and provides reports, background information, and report summaries for internal and external use.
    19. Works closely with the systems staff to understand the impacts of systems changes on reports.
    20. Coordinates the enhancement and modifications of the business analytics environment with BPM and systems 
    21. Ensures accuracy and timeliness of reports in compliance with contract and project requirements.
    22. Performs other duties as may be assigned by management.
EDUCATION/EXPERIENCE:  Bachelor's degree in business information management, computer science, mathematics, statistics, or related quantitative field; four years of experience in performing data analysis to provide operational insight from transactional data; experience in a supervisory or quantitative position requiring strong analytical skills; ability to work independently and as a team member; excellent organizational, interpersonal, written, and verbal communication skills; 2 years proficient experience with  contemporary business and process intelligence software such as MicroStategies (preferred), Tableau, Cognos , or similar. ability to apply statistical analysis techniques ; ability to understand and evaluate complex processes and their documentation in models (BPMN preferred), for testing purposes; ability to develop and execute test plans; competency in SQL, basic OLAP data models, and semantic (business) layers; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously. Medicaid and CHIP experience preferred. Experience with BPM concepts and tools will be considered a plus.


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