French Customer Success. Personalisation SaaS. £45-50K+ Comms

Location:  City of London, England
Salary:  GBP45000 - GBP50000 per annum + Comms

The Company:
My client is an innovative start-up based in mainland Europe and looking to break into the UK market. They provide a visionary personalisation SaaS tool that is able to tailor the shopping experience to individual customers in real time. They work closely with top brands to ensure their customers get the best personal experience across multiple touch points. Over the past two years they have 100% retention company wide, testament to the strength of their

The Role:
As a Customer Success Manager you will need to take a strategic approach to managing your portfolio of 10 enterprise accounts. Initially you will take charge of a number of the largest eCommerce accounts in the French region and then take on management of UK accounts as well. You will act as the main point of contact driving success and adoption across your portfolio. Targeted on a mix of renewals and customer satisfaction, you should be able to effectively build lasting long term relationships with key decision makers in each account.

Key Requirements:
  • Native level proficiency in French AND English
  • Understanding of the eCommerce ecosystem
  • You must be comfortable splitting your time between the UK and France
  • Strategic relationship management approach

This is a fantastic to join an impressively successful company in the process of rapidly expanding its UK operations. With the ability to interact with some of Europe’s top brands you will have new challenges on a daily basis in this highly rewarding role. For the right candidate the package on offer is up to £50K+ comms. If you would like to discuss this in more detail then please click APPLY or alternatively please email your CV to Dan at Saleslogic –

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