German Quality Assurance Analyst with an international service provider here in Prague, Czech Republic. We’re looking for near native German speakers with a good level of English and previous experience in Customer Service and a similar role such as trainer/coach and/or Quality Assurance. Interested in Prague?
- You will need to know the product offering inside and out in order to define and develop the right training plans for fellow employees in various departments.
- You will be working closely with sales managers to provide feedback and recommendations on quality improvement on a regular basis.
- From time to time, you will work over the phone and via email
- You will be providing training to various teams on company products and any new developments.
- You will need to regularly create reports to monitor the quality and performance of teams.
Work for a well-known and trusted the international service provider. A company with over 500,000 commercial accounts in near 50 countries and employing up to 6,000 employees from across the globe. There is a strong promise of career progression – keep reading for more now!
You will need the following skills in order to qualify for this job:
- Near native German
- Good level of English
- Excellent communication skills (written and verbal)
- 2-3 years customer service experience
- 6 months minimum experience in a similar trainer/mentoring/coaching position
- Strong IT Skills
Where is this job located?
Prague – Czech Republic – The city known for its many nicknames due to its beauty and amazing day and nightlife. Prague is full of unmatchable beauty and it’s just waiting for you to explore it today.
Interview & Salary:
The interview process is straightforward here – first, you will be asked to sit a Skype/Phone interview with a recruiter and once successful you will be invited for one more Skype interview with the hiring manager.
Salary: You can expect to earn 50,000 Czech Koruna gross per month along with a good relocation package of paid flights and 1 month paid accommodation. There are also a number of great company benefits.
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