Student - IT Help Desk Specialist (PCK537-5703) Chicago, Illinois

Job ID: 2237 Position Description:

Student - IT Help Desk Specialist

Integrys Business Support, a subsidiary of Integrys Energy Group, is currently recruiting for a temporary PTĀ (20 hrs) IT Help Desk Student at our downtown Chicago office. This position reports to the Leader - IT Service Center.

The IT Help Desk Specialist is responsible for identifying, researching and resolving technical problems and service requests for internal business partners. They provide fulfillment of requests from business partners which can be related to a wide range of topics including computer hardware, software, security, access management, networks, telecommunications and conferencing. They service end user via phone, email, intranet, or in person, through the use of IT Help Desk resources or they escalate problems to Infrastructure, Operations, and Application support groups when applicable. In addition, they train business partners on proper use of equipment and corporate applications.

Position Requirements:

Minimum Qualifications:

  • Students must be enrolled as a full-time student pursuing a technical, associate, bachelor or master degree.
    Students must maintain a minimum GPA of 2.0 on a 4.0 grade scale.
  • High school graduate, or GED/HSED

Preferred Qualifications:

  • 1+ years PC experience (i.e. Hardware, Peripherals and Software, Internet)
  • 1+ years experience Customer Service
  • Available during Summer & School Year

Integrys Energy Group, Inc. (NYSE: TEG) is a Fortune 1,000 company focused on delivering energy and related services to more than 2 million customers in the U.S. Our subsidiaries, with nearly 5,000 employees, are creating a premier and growing energy company. We have exciting career opportunities that will reward energetic people who help us meet the challenge!

Interested candidates must apply online at no later than October 6, 2013. Integrys reserves the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Equal Opportunity /Affirmative Action Employer
All qualified candidates, including minorities, women, veterans and people with disabilities are encouraged to apply.