Airbnb Customer service agent French Market (FRAIRBNB) Barcelona, Spain
| Salary: | EUR16500 - EUR16500 per annum |
Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations;
Identify and troubleshoot the issues accordingly using available resources;
Logging and follow up of Customer Information;
Responding to enquiries and handling client escalations by telephone and email;
Having a full understanding of company processes and maintaining contractual obligations.